FAQ's

Showbiz Software

Q1: How do I register my new Showbiz Software?

Q2: Can I review Showbiz programs in advance of purchasing them?

Q3: Do I need to re-install my Showbiz program after I’ve bought it?

Q4: Is support free during my demo period?

Q5: I’m the kind of user who likes to play with the program first on my own time, is there an online resource to help me answer my own questions on Showbiz programs?

Q6: If you are in the New York or Los Angeles area, you can attend our free Showbiz Software Seminars.

Q7: What is the contact number and hours of operation for Showbiz Software Support?

How do I register my new Showbiz Software?

Visit our online registration page at Showbiz Support to submit your registration information. Please do not delay after you buy the product. While we check our registration submissions frequently every day, it may take up to two days over weekends and holidays to respond.

Can I review Showbiz programs in advance of purchasing them?

Yes. All of the programs have a ‘demo’ version. Note that Showbiz Crew Cards (all versions), Showbiz Budgeting, and Showbiz Scheduling are fully functional.

Do I need to re-install my Showbiz program after I’ve bought it?

No. You will only need to obtain your unique unlock code for Budgeting, Scheduling and Time Cards. For other programs, you will be provided with a download file address, which gives you access to the full installation file with all features.

Is support free during my demo period?

Yes, and after your purchase as well. We are happy to answer your questions by phone or email to ensure that you can purchase our products with confidence.
Please see contact Email and Phone #'s in Q7

I’m the kind of user who likes to play with the program first on my own time, is there an online resource to help me answer my own questions on Showbiz programs?

Yes. Visit www.showbizsupport.com and use the ‘Searchable Knowledge Base’ link to choose the program you have some questions on. Enter a search term to find all our support articles containing mention of your search term (more coming soon!).

If you are in the New York or Los Angeles area, you can attend our free Showbiz Software Seminars.

We offer free seminars for Showbiz Budgeting, Scheduling, Crew, SAG/AFTRA, and Hot Costs at the Showbiz Store & Cafe. Please visit the Showbiz Store & Cafe site to view dates and time for classes and events held in the Showbiz Store & Cafe.

What is the contact number and hours of operation for Showbiz Software Support?

From 6:00 a.m. to 3:00 p.m. (PST) you can call 703-350-8620
From 7:00 a.m. to 4:00 p.m. you may call 310-440-9669
For after-hours and weekend support, please call 310-913-0014

You can also email Showbiz Software Support at showbiz@media-services.com.